At Harper Office, your satisfaction is important to us
Should you have the need for a return, please follow the process below so we can take care of your needs promptly & fairly.
If you receive a product that is damaged, defective or was shipped in error, you may return the item(s) for a full refund within 15 days of receipt. Some restrictions apply. Please see "Non-Returnable Items" and "Return Reasons" below.
Please note that in the event of a return or cancelletion due to no fault of Harper Office, we are unable to provide free returns shipping. We are a discount store dedicated providing everyday low pricing, and return shipping charges result in higher prices for all. In addition, our original outbound shipping charges may be deducted from returns due to no fault of our own.
No returns will be accepted without prior approval from Harper Office, and ALL returns must first have a Return Authorization Number. Please keep all original packaging, as items not in their original packaging are not returnable. Unless your return is for a product that is damaged or defective, items must be in resaleable condition. Damaged items must be reported within 48 hours of delviery